The need to archive mobile content is becoming a necessity in many industries. Businesses of all sizes face the challenge of storing unstructured information, from emails to social media posts. Luckily, there are solutions available that can help meet this challenge. Whether you’re archiving an email or SMS, storing your data securely is essential. This is primarily true if you work in a regulated business. Many industries require legal discovery obligations like WeChat monitoring or WeChat recording. Aside from these, any reasonable data retention strategy is necessary.
Archiving solutions and their possible drawbacks
There are many ways to store your data. Two leading archiving solutions are known to many, both of which have strengths and weaknesses. One option is an over-the-top (OTT) solution. An OTT solution allows the end user to send messages to a separate account, which will then be archived on a server.
Second is the on-premise archiving solution. OTT solutions are typically more expensive than the other option, but they provide the most privacy-friendly solution for companies. It is because they allow employees to bring their own devices.
The other major pro of a mobile archiving solution is that it provides a way to keep track of messages sent and received by your staff. These can be used to track employee misconduct and discrimination claims. Additionally, it can be used to monitor a company’s competitors.
For example, the TeleMessage Network Archiver is a cloud-based application that captures content from partner carriers’ networks, such as Verizon, AT&T, and TELUS, in the US. It also supports group chats and allows users to share files.
The OTT, the cloud, and the on-premise solutions have advantages and disadvantages, and you should consider your needs carefully. A regulated industry, such as the financial or healthcare sectors, should invest in an archiving solution to comply with legal discovery obligations.
On the other hand, small and medium-sized organizations may need more money or resources to implement such an archiving solution. For this reason, they typically opt for a hybrid approach, choosing cloud-based solutions and an on-premise archiving solution that allows for the transfer of information back and forth between the cloud and the enterprise’s local network.
When choosing an archiving solution, select one with the features you need to integrate into your current technology stack. You should look for a provider that provides a wide range of tools, from custom data retention capabilities to automated data retrieval.
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